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DFW’s Trusted IT Support Team
Ighty Support aims to provide your business with Managed IT Services to ensure all your technological needs are taken care of.
We provide customized support to the DFW metroplex and surrounding areas. We tailor a plan that fits your business’s exact needs, taking your resources into consideration.
From the day we opened our doors in 2011, we have made it our mission to provide the best service to you. We aim to not just be your outsourced IT department but your partner.
With our Managed IT services, you can have peace of mind knowing your company is in good hands.
We provide Managed IT Services, Network Cabling Setup, Security & Access Control to the following industries:
- Small and medium-sized enterprises
- Architectural & Construction Firms
- Healthcare & Dental
- Private & Montessori School
- Legal Firms
- Restaurants & Food-Service Facilities
- Car Dealers & Auto Groups
- Multi-Family Properties
- Retail
Our Satisfied Clients
We Offer a Variety of IT Services
Ighty Support is your one-stop-shop for all your IT needs. We provide a variety of services to ensure that all your IT infrastructure is taken care of.
Hire us as your own IT Department, without the hassle and expense of managing it yourself.
Our pricing is simple and affordable. With a flat rate based on the amount of users and set price for on-site labor, our costs are transparent with no hidden fees.
Spend Less on IT, so You Can Spend More Growing Your Business.
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Managed IT Services
Ighty Support is the expert at managing all of your IT needs. By partnering with us, you can ensure that your IT infrastructure and network are running at maximum efficiency.
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IT Security
Cybersecurity is a serious threat. Don’t let your company become a victim. Ighty Support will set up precautions to prevent anything from occurring to your data and provide recovery resources – just in case.
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IT Consulting
Ighty Support’s consultants are certified and experienced to provide you with the knowledge and guidance to maximize your IT network.
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Compliance – HIPAA | PCI
We understand HIPAA and PCI requirements. We can maintain an IT setup that will ensure that your patient’s data and your customers card information remains secure.
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IT Audit
IT Auditing evaluates your current systems and recognizes inefficiencies to improve your system to streamline the IT network.
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Structured Cabling – Data & Voice
We can design, install and configure structured cabling for your network to keep your company connected.
Technology Partners
Award-Winning IT Services
“ On the day of the move and after we vacated our existing office, our internet service provider stated they could not have internet set up until another 4 weeks. KK brainstormed ideas and did not stop working through different ideas until they decided to take on the work that the ISP should have done and got us up an running within 24 hours. They are truly a strategic partner of all our IT needs! ”
— Business Advisors MD
“ Very personable,always had a positive response and were helpful. We recently moved to our new Medical Office and they did my whole clinic internet, computer stations, video monitors and phone set up in a timely manner without any problems and we could start seeing patients as per schedule without any interruptions. Would highly recommend!! ”
— Southern Medical Associates
“ Ighty support went over and beyond of my expectations. They were very professional and also I was under a time crunch for getting my office setup and they moved things around to accommodate my needs. ”
— JAX Logistics
24/7 Support Services
We provide remote support anytime you need it because we understand the importance of always having a fully functioning IT network.
On-Site Engineers
Our qualified and experienced technicians provide in-person set-up and training to ensure a neat and functional system.
Standard Services
Our engineers are highly trained to keep a regular check on the quality of Standard Services.
100% Client Satisfaction
At Ighty Support, we strive to provide our clients the best service and experience possible.
Cost-Effective Solutions
Investing in managed IT services will save you the cost of funding an IT department. Ighty Support offers affordable price plans that can be customized for your particular needs.
Comprehensive IT Support
We offer a wide-range of services. Ighty Support is your one-stop-shop for all things IT!
FAQ – Managed IT Services
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What is a managed IT service provider?
A managed IT service provider is a professional IT organization that contracts with you to maintain the operational health of your business’s computer network infrastructure by following a planned approach to managing the needs of your IT systems.
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What does a managed IT service provider do?
A managed IT service provider is an external company that is responsible for providing IT services to your business by proactively working to maintain the technology in your business. Some of the offered services include remote IT support, creating IT disaster recovery plans, and developing business continuity solutions.
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Why choose managed IT services for your business?
Managed IT services can be a productive way to run your business and can provide a proactive path to keeping your computer network and infrastructure running smoothly with minimal interruptions.
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What are the benefits of managed IT services?
One of the primary benefits of working with a managed IT services provider is the IT cost reduction in your business. Working with an MSP improves your business operations by letting your staff focus on their work instead of dealing with unnecessary IT issues. Managed IT service providers anticipate problems before they happen for a low, predictable, ongoing fee.
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What kind of companies are good candidates for managed IT services?
Businesses of all sizes and in all industries use managed IT services for a variety of reasons. Some small to medium-sized companies use managed IT to provide full IT services so they can focus on their core business and maintain operational cost control.
Larger businesses may use managed IT services to augment the in-house IT staff, having the managed IT service provider handle the more day to day tasks and freeing up resources to complete more strategic projects.
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Break/Fix Vs. Managed IT: What’s the difference?
Break/Fix solutions are when IT problems are figured out after a problem has occurred, therefore it is a reactive way of managing IT needs.
Managed IT is a proactive approach to business IT that makes it possible to find issues before they become problems. Managed IT figures out what areas are vulnerable and fixes them before a larger problem occurs.
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What is the difference between managed IT services and outsourcing?
Outsourcing means sourcing services or products from a third party without them managing the supplied solutions on your behalf, which sometimes means you may need to hire and maintain a team of in-house professionals to look after everything.
Managed IT services, the third party supplies and operates the service with no need for an in-house team.
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What industries do you work with?
We’re proud to have customers in many industries, including small businesses, retail, legal firms, healthcare, dental practices, professional services, wholesale, manufacturing, financial, hospitality, and many more!
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Why do I need a disaster recovery plan?
There is one question you should ask yourself when determining whether your business needs a disaster recovery plan, “Can my business continue to function without my critical data, applications, and operations?”
Managed IT solutions are more cost effective and available than you might think, from simple offsite backups to application failover, Ighty Support can advise your business on a solution to match your needs.
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What is infrastructure as a service?
Infrastructure as a service is a way of obtaining cloud infrastructure (servers, storage, and networking) in an on-demand, elastic way and in a pay-as-you-go model. Customers can execute their workloads in a flexible, scalable environment without the need to obtain and operate physical infrastructure.
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Why choose Ighty Support as your managed IT service provider?
Reputable. Our IT support specialists are certified and experienced in bringing the best business IT support to Dallas since 2011. Our proudest accomplishment is the large number of long-term clients who trust our IT services year after year. See what our clients are saying!
Experienced. We hire seasoned, professional technicians with at least 5-10 years’ experience and usually many more. We provide our certified techs with continuing education opportunities on a regular basis to allow them to stay current with the latest technology.
Immediate Response. Whenever possible, our IT specialist can log into your PC or server remotely and resolve many issues immediately without having a technician travel to your location.
One-Stop-Shop. We handle ALL aspects of your IT infrastructure including hardware and software management. We focus on your IT so you can focus on your business.
Comprehensive Project Management. Our extensive experience managing all types of complex projects means we will handle every detail so you can rest assured that your project will be completed on time and on budget.
100% Satisfaction. We want you to be completely satisfied with our services and will do whatever it takes to make you happy.
Book a Free Consultation
Would you like to speak to an Ighty Support specialist to discuss your particular IT needs?
Click below to fill out a form and one of our specialists will reach out to you!
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Texas Department of Public Safety License Number: #B19875