Business IT Support

A firewall is an essential part of business network security and provides the first line of defense against malware and other unwanted network activity. A properly configured firewall can make all the difference in preventing intrusion attempts that can steal personal and business information. We have extensive experience in working with a variety of network firewalls and host-based firewalls. These include but are not limited to:

Some of the services included with setting up a firewall and locking down your network:

As part of our services, we will thoroughly analyze your business and network infrastructure to assess risks and vulnerabilities. This allows us to prescribe the best solution for you and your business needs.

Ighty Support offers structured voice and data cabling services to businesses from a wide variety of industries. We work closely with businesses to design and implement a telecommunications architecture based on bandwidth, latency, size/distance, utility and user behavior.

A properly designed wired network offers major advantages to businesses where a fast and reliable connection is essential. Our installations are tested and proven to ensure that all connections are stable and working as intended. When designing a business network, it’s important to consider the type of cabling and network devices that will be in use.

We have first-hand experience in working with many types of standards, cabling, and network devices such as:

We can work closely with you to decide what technologies would be the best fit for your business based on performance, security concerns, existing equipment compatibility, and user needs.

With the prevalence of smart phones, tablets, laptops, peripherals and other wireless devices, wireless is a business necessity. Wireless networks increase mobility, productivity and enables seamless integration of various business applications that make up your office IT ecosystem.

There are several wireless standards in existence and we can work with your business in deciding what technologies best fit your needs.

We work with you and your business to plan which type of standards and equipment would provide the best solutions. Some example scenarios:

If you’re a health care provider you know the importance of protecting and securing your patients data. While most offices are moving towards EMR systems for managing patient data, it’s becoming even more critical to recognize that the health care industry is positioning itself as an industry that depends heavily on IT for its day-to-day operations.

At Ighty Support we have worked with multiple health care provider offices and have successfully set up:

Ighty Support performs monthly check to ensure your network is dependable with negligible downtimes.

Similar in function to range extenders, access points allow for strong, continuous wireless connectivity throughout your entire building. Unlike a range extender, access points can handle a considerably large number of devices at one time without interruption and are better suited for buildings or campuses.

We install short or long-range access points based on the building size, type and your network usage topology. Our Ubiquiti access points utilize a specialized network controller that is designed to automatically balance network load depending on bandwidth, packet loss, jitter, etc. of all connected devices. Our access points are also designed to analyze the surrounding networks in order to minimize potential interference issues caused by other wireless networks in the vicinity of your business.

As part of our setup we will analyze your business layout and network needs in order to install the access points in the optimal locations. Afterwards, we will configure the controller and access points in order to give you the fastest, most reliable Wi-Fi connection possible.

A Network Attached Storage (NAS) is an external file storage device that is connected to the network and makes it easy for multiple users on the network to share and edit documents and other files. Depending on the size of the network and requirements for the files and clients, a NAS can range from a smaller appliance to a dedicated file server. Some example use cases:

We at Ighty Support will analyze your network and business in order to fit you with a solution that will prove convenient and reliable.

As a part of our data recovery and security planning, we offer cloud backup services at economical prices. Cloud backup services provide offsite backups that ensure that your data is safe in the event that disaster strikes. We plan with you on your backup needs based on the size and criticality of your data. Based on that information, we can offer customized solutions that ensure that your data is protected.

Our cloud backup service offers:

Regardless of whether the system is used for business or personal use, everyone knows that data is of the utmost importance. From hard drive failures to malware attacks, there are many ways in which your data could be vulnerable. Whether it is important documents, financial files, videos, or treasured photos, it is important to maintain an effective data backup plan. We at Ighty Support know that despite your best efforts, sometimes things can go awry. We are here to assist in implementing a solution for you backup needs and give you the assurance that your data is safe.

Services that we provide:

At Ighty Support, we understand data and its importance to your business. We provide small business IT support and have experiencing in crafting disaster recovery strategies. When disaster strikes, you know you are covered.

Every business has a multitude of devices that they use on a daily basis. Over time those devices will suffer hardware failures, wear and tear damage, and just general obsolescence. Ighty Support offers a wide range of PC and Mac hardware related services to keep your systems running fast and stable.

Some common issues that people experience that we have plenty of experience in diagnosing and repairing:

We also offer hardware upgrade services in order to keep your existing devices up to standard:

For business clients, we also offer Managed IT Services through our Support Service Agreements. Before signing any paperwork, we thoroughly check the health of your computer systems and study your office IT topology. Based on the condition of the hardware and software installed, we can then determine overall system longevity.

We strive to offer solutions that will offer the best value towards your investment in your on-site IT equipment. Our material and parts are sourced from trusted vendors. If it is determined that your hardware has depreciated beyond repair, we take careful measures to secure your data and replace your systems. So, if you want services like PC repair in Dallas, setting up workstations or require any hardware replacements or upgrades, Ighty Support can help.

Desktop and software support are an integral part of the services that we offer. Our support encompasses everything from Operating System support to specialized software and we have experience in working with a wide variety of industries. We can cover everything including software installation, troubleshooting, upgrading to new versions, and more.

Some examples of software that we support and have worked with:

We are familiar with working on even more specialized software not listed above. We also have the technical knowledge and coordination skills to effectively work with 3rd party vendors whenever it is necessary. Feel free to speak with us so that we can analyze the problem and plan for a solution

Your traditional phone-line system found in most homes and small businesses often only offer the basic functions of calling, voicemail, and occasionally the ability to transfer calls. Still going the old-route of Analog? No problem, we support that! At Dallas managed IT services, Ighty Support we have the expertise to cable, install and configure analog phone systems such as Grand Stream, Nortel, and yes Avaya!

Discuss your business communications needs with us today. We offer a wide range of services and IT support in Dallas to meet the various business requirements.

Voice Over IP phones (VoIP) are great for businesses who need scalability and flexibility in managing their business communications system. Ighty Support is an authorized dealer for Ring Central, a publicly traded and trusted cloud PBX provider for more than 300,000 businesses. Let us help you optimize your business communications with this enterprise-class phone system so that you can make the migration to a cloud-based communication system with great confidence.

System Features are: