A managed IT service provider is a professional IT organization that contracts with you to maintain the operational health of your business’s computer network infrastructure by following a planned approach to managing the needs of your IT systems.
A managed IT service provider is an external company that is responsible for providing IT services to your business by proactively working to maintain the technology in your business. Some of the offered services include remote IT support, creating IT disaster recovery plans, and developing business continuity solutions.
Managed IT services can be a productive way to run your business and can provide a proactive path to keeping your computer network and infrastructure running smoothly with minimal interruptions.
One of the primary benefits of working with a managed IT services provider is the IT cost reduction in your business. Working with an MSP improves your business operations by letting your staff focus on their work instead of dealing with unnecessary IT issues. Managed IT service providers anticipate problems before they happen for a low, predictable, ongoing fee.
Businesses of all sizes and in all industries use managed IT services for a variety of reasons. Some small to medium-sized companies use managed IT to provide full IT services so they can focus on their core business and maintain operational cost control.
Larger businesses may use managed IT services to augment the in-house IT staff, having the managed IT service provider handle the more day to day tasks and freeing up resources to complete more strategic projects.
Break/Fix solutions are when IT problems are figured out after a problem has occurred, therefore it is a reactive way of managing IT needs.
Managed IT is a proactive approach to business IT that makes it possible to find issues before they become problems. Managed IT figures out what areas are vulnerable and fixes them before a larger problem occurs.
Outsourcing means sourcing services or products from a third party without them managing the supplied solutions on your behalf, which sometimes means you may need to hire and maintain a team of in-house professionals to look after everything.
Managed IT services, the third party supplies and operates the service with no need for an in-house team.
We’re proud to have customers in many industries, including small businesses, retail, legal firms, healthcare, dental practices, professional services, wholesale, manufacturing, financial, hospitality, and many more!
There is one question you should ask yourself when determining whether your business needs a disaster recovery plan, “Can my business continue to function without my critical data, applications, and operations?”
Managed IT solutions are more cost effective and available than you might think, from simple offsite backups to application failover, Ighty Support can advise your business on a solution to match your needs.
Infrastructure as a service is a way of obtaining cloud infrastructure (servers, storage, and networking) in an on-demand, elastic way and in a pay-as-you-go model. Customers can execute their workloads in a flexible, scalable environment without the need to obtain and operate physical infrastructure.
Reputable. Our IT support specialists are certified and experienced in bringing the best business IT support to Dallas since 2011. Our proudest accomplishment is the large number of long-term clients who trust our IT services year after year. See What Our Clients Are Saying!
Experienced. We hire seasoned, professional technicians with at least 5-10 years’ experience and usually many more. We provide our certified techs with continuing education opportunities on a regular basis to allow them to stay current with the latest technology.
Immediate Response. Whenever possible, our IT specialist can log into your PC or server remotely and resolve many issues immediately without having a technician travel to your location.
One-Stop-Shop. We handle ALL aspects of your IT infrastructure including hardware and software management. We focus on your IT so you can focus on your business.
Comprehensive Project Management. Our extensive experience managing all types of complex projects means we will handle every detail so you can rest assured that your project will be completed on time and on budget.
100% Satisfaction. We want you to be completely satisfied with our services and will do whatever it takes to make you happy.
A network cabling system that is designed and installed according to the pre-set standards of EIA/TIA 568
Many businesses have at some point felt the pain of IT failure. Preventative disaster control can be achieved with a correctly labeled and wired wiring rack. With an accurately installed IT system, current and future requirements can accept new hardware that will be required for your business’s growing needs.
Makes future upgrades easier, increases flexibility in adding and removing devices, less downtime, built to code, and looks organized.
Structured cabling connects individual devices together within a centralized IT infrastructure. A division of data and equipment into individual sockets makes it easy to streamline your network IT infrastructure.
A network cabling installation brings benefits at any stage. Ideally, however, the benefits are maximized when the installation is in the planning phase.
A properly installed and well-thought out network cabling system is essential in the underlying structure of all communication requirements. It will allow your business to support a range of applications and allow for change and growth with ease and at a lower cost.
Structured cabling is designed to alleviate workflow disruption and network downtime associated with office restructuring.
The bandwidth of a Cat5 cable is 100MHZ while the bandwidth of a Cat5e is 350MHZ, which allows Gigabit Ethernet (1000BASE-T) to be carried through the Cat5e cable.
Cat5e is 100baseT and Cat6 is for a GIG network
White, blue, white orange, white green, and white brown
Local area network
A LAN connection is a data communication network infrastructure that connects PCs and other devices within a single building or office area.
Wide area network
Virtual private network
Electronic devices that can broadcast network data, route data to its destination, or boost signal strength.
Cabled networks have a more secure infrastructure and are faster and easier to configure than wireless networks.
Ighty Support has the best pricing for cabling material including wires, jacks, and other day to day products which allows us to give you the best price on installation services.
Yes, we provide ongoing maintenance and support services once the project is completed.
Security cameras come in two types: Analog or IP. Analog systems are generally less expensive than IP cameras because, with an IP camera, the DVR function is included in the camera itself, whereas with an analog camera, an external DVR must be connected.
We believe small businesses are some of our best clients because small business owners appreciate the value of the additional management control and loss prevention that our security camera systems provide.
CCTV (Closed Circuit Television) is a visual surveillance system designed to monitor a variety of environments and activities.
Camera body, lens, mounting bracket, and an AC adapter are the basic parts to produce the video. You can add a high res monitor, DVR, and other accessories. You can also choose to go the wireless way and avoid cabling.
A DVR displays live video footage from multiple camera sources simultaneously and records them on a hard disk. You can search and review any recorded video based on date, time, camera, events, etc.
Since the DVR uses the hard disk as the recording medium, the length of recording depends on many factors, including hard disk size, recording frame rates, recording picture size, number of cameras, picture quality, and compression algorithms used. The DVR is usually set to “overwrite” mode and will write over old video when the hard disk is full.
DVR systems can be configured to work with various cameras but compatibility should still be checked first. Some DVR systems are compatible with wired cameras while others are compatible with wireless ones.
An NVR, or Network video recorder, records images on a network based system.
Generally, any type of broadband or high-speed internet connection will work fine.
The investment required depends on your business’s needs and requirements, as well as the types of cameras used, DVR, and installation on site. We offer systems ranging from entry-level to high end.
Analog security systems use a wired transmitter or wired configuration to send images to a receiver. Having an analog system requires running a wire between the camera and the monitor, along with a coaxial cable to send the data. Even though analog systems are cheaper than digital, they are much less convenient because they are distance limited.
IP stands for Internet Protocol. An IP camera is a digital video system that can transmit data over a network. These systems work with mobile devices so that you can view your security feed from anywhere with an internet connection.
Yes, although we do recommend only getting wireless cameras when you cannot use wired ones in your facility.
About 600-700 feet via 2.4 GHz and 5.8 GHz ranges. Transmitters send the data out over wireless signals which are then picked up by receivers.
No, exterior cameras are constructed with durable materials that are resistant to heat, snow, rain, and ice.
CCTV cameras can protect employees from criminals as well as discouraging criminal activity. Surveillance cameras can also increase employee productivity by discouraging unnecessary downtime
We offer many types of surveillance solutions, such as analog and IP cameras. Based on your business’s needs, requirements, and budget, Ighty Support will recommend the most appropriate security solution for your facility.
Access control refers to a system that is used to permit access to authorized people and deny unauthorized entry. It is typically used by employers to secure their facilities. Some of the access control systems we offer are maglocks, electric strikes, cloud-based controlled entry, and biometric readers.
Access control systems provide a range of solutions to businesses that need to control who accesses their systems by providing added security, such as electronic keys. An advantage of having an access control system includes controlling the days and times each user is able to access the facility.
Access control systems begin with a consultation with us at Ighty Support. Hardware will be needed for physical access systems, such as card or fob readers, door switches, and control panels. The control panel is integral to the system and controls all the different access points of the building.
Access control systems can grow with your business by simply integrating new control panels with your facility’s growth.
Yes. Our systems have battery backup plans for emergencies that keep your access control system functioning for the length of the battery backup.
Access control systems cover a range of door control readers, some of which use a pin or a card to gain entry. The more advanced and secure level systems use biometrics, which use facial recognition or fingerprints to enter facilities.
Physical access control is the enforcement on how an individual gains access to and from a facility. This is done by assigning credentials (cards, fobs, fingerprint, mobile, etc), which identifies the user, and in turn, authorizes whether they have permission to enter.
Biometric access control uses technology such as facial recognition, fingerprint readers, or other biometrics that identify a person. These readers are more secure than a card or pin reader because a person’s physical biometric attributes are all unique.
Cloud based access control allows you to remotely manage building security and removes the need for onsite servers and dedicated IT resources. Information is stored and managed by a third-party provider using a much larger network, such as the internet.
This will depend on your business’s needs and requirements. If you would like to be able to manage your door access from anywhere, including a mobile app, then the cloud-based solution is a good choice. The on-premise door access solution is better if you’re concerned about sending your personal information off-site.
Once a card is lost or stolen, it can be rendered useless by having access revoked in the central database. The access control system can also tell when and where the card had been used to attempt access.
Locks are a vital part of keeping your business secure as your access control is only as good as your lock system. There are different locks we offer depending on your business’s needs, such as maglocks, electric strikes, and cloud-based controlled entry.
When deciding how to choose your access control system, think of the following:
We would be happy to discuss your IT needs. Fill the form below and we will get back with you at the earliest