Regardless of the industry or your roles, chances are you’re looking at your email. Sometimes, multiple times a day. Gmail accommodates and provides so many features beyond just sending and receiving emails that can improve your communication internally with your team and even externally with clients or services. We’ve created a list of a few features that our team here at Ighty Support has learned and found to be beneficial!
Adding a Signature
Gmail can accommodate a custom signature that includes more than just your name. Customized signatures that include your company logo, hyperlinked icons, and additional contact info such as a phone number or mailing address work as essentially an online business card to accompany each email you send. This helps verify to customers that they’re speaking to a real team member and make your team appear as professional as they are in-person, or online.
To implement this signature, go to your Gmail settings by clicking on the gear icon on the top right and access the Signature setting by clicking “See all Settings” and scrolling to the “Signature” section. You can type into the textbox or paste your custom HTML text signature in the box. Once your signature is confirmed, save your settings and you’re good to go!
Another perk of signatures is their simple implementation and adjustment. These can be adjusted for holidays to reflect the holidays and provide a visually festive touch to your emails.
Adding An Automated Response
Gmail’s Automated Response feature is criminally underrated. Also called, “Vacation responder” in the Gmail setting, these can be used for way more than just being out of the office. Not setting the “Last Day” for this response can make it so that anybody, at any time, receives an automated response so that way they can confirm that it’s been sent to the correct email address. Automated responses are also good to have during times when there may be a higher email volume to notify customers that there may be longer than normal response times.
Sometimes you’re not quite done drafting an email or you forgot to copy someone to a message, but you accidentally hit send anyway. Fortunately, Gmail has features that can help you restore your email so that way it doesn’t get sent to the recipient’s inbox quite yet. In the bottom left, you’ll see “Message sent” and the option to “Undo” or “View message”. Here, you’ll want to click “Undo”. In your settings, you can adjust it so for a cancellation period of 5, 10, 20, or 30 seconds. After that timeframe, though, there’s no going back!
Keeping up with evolving technologies is challenging. There are periodic updates, new programs, and infrastructure that needs to be maintained and kept up to date in today’s digital climate. Ighty Support can provide you with regular upkeep and tips to ensure that your business stays competitive and ahead.