Managed IT Support Structured Cabling Installation Security Systems Installation
Case Study- Ighty Support

How Ighty Support Strengthened the Growing School Network’s IT?

Client- Wonderland Montessori Schools

Client- Wonderland Montessori Schools

Industry- K-12 Education

Location- DFW Metroplex, Texas

Partnership- Since 2010

Client Overview

Security is not merely a priority but a responsibility when it comes to school children. The Wonderland Montessori Schools is a group of five schools serving Dallas-Fort Worth. Kelsey Trunk, the Director of the School, has grown the school over the years and expanded it to five locations.

The organization partnered with Ighty Support to maintain a safe and secure environment for the students, families, and staff.

Challenges

It seems easy, but managing the security of schools across different locations is not that easy. The Wonderland Montessori Schools struggled with security and the unexpected situations arising out of nowhere. The school was juggling to take immediate action when required, especially when they needed to update the access permissions immediately.

"We take security really seriously with our schools and for our families and for our students."

Another challenge the school faced was urgent door code changes. The school required a technology that it could use to respond quickly when there were changes in staffing or other unforeseen circumstances.

It was not about merely having security systems in place but about having a trusted partner by your side when immediate support was required.

Solutions We Proposed

Ighty Support understood the challenges that the school faced and proposed some solutions to address these challenges. We didn’t offer a one-size-fits-all solution and instead tailored the solution to their needs and goals.

We focused on providing responsive and reliable support. Here’s what we proposed.

Open Communication

We proposed open and honest communication with the school leadership. We suggested that the people who knew the schools well keep us updated about everything so that we can do the needful.

Reliable Support in Urgency

The urgent security requests can arise at any time. We assured the school of reliable support during such situations to address the urgent security requests.

Access Control Management

Our team recommended installing the access control system and security system to ensure the students, staff, and everyone in the facility stays safe.

Long-term Growth

We proposed that it’s not about the short-term fixes but about installing the systems that ensure the long-term growth.

Implementation

The Wonderland Montessori Schools partnered with us in 2010, and since then, we have been a trusted IT and security partner. We implemented the above solutions and made sure that our team was available when urgent situations arose.

We assisted the school when it wanted immediate door code changes and access control updates. We provided timely support and maintained clear communication with the school to ensure the security concerns were met.

Results

It’s been 14 years since the Wonderland Montessori Schools has partnered with us. Here are the results.

5 schools supported across DFW.
Immediate changes in access.
14+ years of partnership.
24/7 security.
Fast support.
"It would be a great investment in their business, and they would be very happy with the services that are provided."
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Verified Reviews from Real IT Support Clients

See what our satisfied customers are saying about their experience with Ighty Support.

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★★★★★
Kristopher Yglesias
11 months ago
★★★★★

Josiah and Tony did a great job to set up our new office. They took their time and did really good work. Communication was easy and the project was run efficiently. Even saved a bit of money compared to the other bids.

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Theresa Schnitzler
11 months ago
★★★★★

Ighty IT Support is the Best Ever!! They are very helpful and fixed my Computer issues asap! I Highly recommend them for IT services.

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Andrew R. Wetzel
11 months ago
★★★★★

Did a great job and worked quickly. Joshua and Gilberto figured out how to fix our wiring problem with ease, which is something we couldn’t do on our own. Would definitely recommend to anyone looking for cabling/networking services.

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Riley Bates
4 months ago
★★★★★

We had ongoing security concerns and occasional virus alerts on our network. Jimmy helped resolve the issues and put proper safeguards in place. Everything has been stable since, and the support has been consistent and professional.

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Langston Abbott
4 months ago
★★★★★

During an email migration, Joy stepped in and recommended the right approach to get everything done smoothly. The process was handled professionally, and we didn’t experience any downtime.

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Dominic Robinson
4 months ago
★★★★★

Fast response and dependable IT support. Issues are handled without delays.

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