Privacy Policy

Welcome to Ightysupport.com ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our support services.

Information You Provide Directly

• Name, email address, and contact details when you submit a support request or create an account
• Messages, attachments, and any content shared through support tickets or live chat
• Billing and payment information when purchasing services

Information Collected Automatically

• IP address, browser type, operating system, and device identifiers
• Pages visited, time spent on site, and referring URLs
• Cookies and similar tracking technologies

Information from Third Parties

• Data from integrated tools or platforms you connect to our services

We use the collected information to:

• Provide, operate, and improve our support services
• Respond to your inquiries and resolve issues
• Send transactional emails, service updates, and account notifications
• Process payments and prevent fraudulent activity
• Comply with legal obligations
• Analyze usage trends to enhance user experience

We do not sell your personal data to third parties.

We may share your information with:

We use cookies to maintain session information, remember preferences, and analyze site traffic. You may disable cookies via your browser settings; however, some features may not function properly as a result.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. You may request deletion of your data at any time (subject to legal obligations).

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at: privacy@ightysupport.com

We implement industry-standard security measures including SSL encryption, access controls, and regular audits. However, no method of transmission over the internet is 100% secure.

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated effective date.