Case Study — Ighty Support

From Zero Setup to Fully Secured & Connected Shop

Client — Advanced Helicopter Services

Client — Advanced Helicopter Services

Industry — Aviation / Turbine Engine Repair

Contact — Dakota Fischer, Logistics Specialist

Locations — Texas, Alabama, California & More

Overview of the Client

The specialist in logistics, Dakota Fischer, of Advanced Helicopter Services, deals with the operations of a company that handles the repair of turbine engines of helicopters in Texas, Alabama, California, and some other sites. Their job requires accuracy, safety, and accessibility to technology.

Problems & Challenges

The business was starting from scratch in a new location, facing multiple setup issues that slowed daily operations.

No security system in place, leaving equipment at risk.

No computers, internet, or basic IT infrastructure.

Lack of connectivity made it difficult to manage daily tasks.

No surveillance system to monitor the facility.

Solutions We Proposed

We concentrated on establishing a solid base of security, IT, and cabling solutions to assist in their day-to-day operations.

Security Camera & Alarm System Setup

We installed a complete surveillance system along with an alarm to protect the facility. This instantly minimized the chances of theft as well as providing the team with peace of mind.

Reliable Network & Wi-Fi Setup

A stable internet connection and Wi-Fi network were deployed so the team could access information, communicate, and operate without interruptions.

Structured Cabling Installation

Clean and organized cabling was installed to support all devices, improving reliability and making future upgrades easier.

Ongoing Support & Adjustments

When the client wasn't fully satisfied with the initial camera placement, our team quickly returned and made adjustments to meet their expectations.

Implementation

Our team worked quickly and efficiently to transform the shop into a fully operational space within a short time.

Assessed the workspace and identified key gaps in security, connectivity, and IT infrastructure.

Installed security cameras and alarm systems to protect the facility and its equipment.

Set up network, Wi-Fi, and IT devices to enable smooth daily operations.

Organized and installed structured cabling to support all connected devices reliably.

Provided quick support and adjustments when needed — including returning to reposition cameras to the client's satisfaction.

Results

The transformation had an immediate and significant impact on their operations.

Fully secure workspace with alarm and surveillance in place.

Reliable internet and IT systems for smooth daily work.

Improved efficiency with connected devices and tools.

Peace of mind knowing their equipment is protected.

A clean, functional, and ready-to-use workspace.

"We have an alarm now… I have a computer, Wi-Fi, I can get whatever I need… basically, I had no technology till you guys were here."

— Dakota Fischer, Logistics Specialist, Advanced Helicopter Services

Verified Google Reviews

Verified Reviews from Real IT Support Clients

See what our satisfied customers are saying about their experience with Ighty Support.

Excellent

★★★★★

Kristopher Yglesias

11 months ago

★★★★★

Josiah and Tony did a great job to set up our new office. They took their time and did really good work. Communication was easy and the project was run efficiently. Even saved a bit of money compared to the other bids.

Theresa Schnitzler

11 months ago

★★★★★

Ighty IT Support is the Best Ever!! They are very helpful and fixed my Computer issues asap! I Highly recommend them for IT services.

Andrew R. Wetzel

11 months ago

★★★★★

Did a great job and worked quickly. Joshua and Gilberto figured out how to fix our wiring problem with ease, which is something we couldn’t do on our own. Would definitely recommend to anyone looking for cabling/networking services.

Riley Bates

4 months ago

★★★★★

We had ongoing security concerns and occasional virus alerts on our network. Jimmy helped resolve the issues and put proper safeguards in place. Everything has been stable since, and the support has been consistent and professional.

Langston Abbott

4 months ago

★★★★★

During an email migration, Joy stepped in and recommended the right approach to get everything done smoothly. The process was handled professionally, and we didn’t experience any downtime.

Dominic Robinson

4 months ago

★★★★★

Fast response and dependable IT support. Issues are handled without delays.